Customer Success Officer - Remote Work

Job Description:

US Foods Holding is seeking a Customer Success Officer to join our team on a part-time basis, working remotely from Dubai, AE. As an Entry Level Customer Success Officer, you will play a crucial role in ensuring the satisfaction and retention of our customers.

Responsibilities: - Act as the main point of contact for customers, providing excellent customer service and support - Build strong relationships with customers to understand their needs and goals - Provide training and assistance to customers on how to best utilize our products and services - Proactively reach out to customers to gather feedback and address any issues or concerns - Collaborate with internal teams to ensure customer success and satisfaction - Analyze customer data to identify trends and opportunities for improvement - Assist in the development of customer success strategies and initiatives

Requirements: - Motivated and resilient individual who thrives in a fast-paced environment - Excellent persuasion and leadership skills to effectively communicate with customers and internal teams - Strong organizational and time-management skills - Ability to work independently and as part of a team - Bachelor's degree in business, marketing, or a related field preferred - No prior experience required, but a willingness to learn and grow in the role

Benefits: - Company-provided equipment for remote work - Employee discounts on products and services - Travel and spending expenses covered for work-related activities - Opportunity to work in a creative and motivating environment that fosters growth and success

Equal Opportunity Statement: US Foods Holding is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 7, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Customer Success Officer, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.