Customer Success Representative - Remote Work

As a Customer Success Representative at CBRE Group, you will play a crucial role in ensuring the satisfaction and success of our clients. This position offers the opportunity to work remotely from Dubai, with flexible part-time hours and a supportive team environment.

Responsibilities: - Build and maintain strong relationships with clients to understand their needs and goals - Provide personalized support and guidance to clients, ensuring they get the most out of our services - Proactively identify opportunities to upsell or cross-sell additional products or services - Collaborate with internal teams to address client issues and improve overall customer experience - Analyze customer data and feedback to identify trends and make recommendations for improvement - Deliver engaging presentations to clients and prospects to showcase the value of our solutions

Requirements: - Minimum of 2 years of experience in a customer-facing role - Confident and resilient personality traits - Strong strategic planning and presentation skills - Excellent communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Bachelor's degree in Business Administration or related field preferred

Benefits: - Relocation allowance for remote workers - Employee discounts on products and services - Vision insurance coverage for eligible employees

Working Environment: At CBRE Group, we value building strong connections and treating our colleagues like an extended family. You will have the opportunity to collaborate with a diverse and talented team that is dedicated to delivering exceptional customer service.

Equal Opportunity Statement: CBRE Group is an equal opportunity employer and is committed to providing a work environment that is inclusive and welcoming to all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: April 17, 2024

If you meet the requirements and are excited about the opportunity to join a dynamic team that values customer success, we encourage you to apply for the Customer Success Representative position at CBRE Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.