Customer Support Associate - Remote Work

Job Description:

Cardinal Health is seeking a part-time Customer Support Associate to join our team in Dubai, AE. This position will be remote work, allowing you to work from the comfort of your own home. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.

Responsibilities: - Communicate with customers via phone, email, chat, and social media platforms to provide support and assistance - Quickly and accurately resolve customer issues, escalating as needed to ensure a positive customer experience - Maintain detailed records of customer interactions and transactions - Identify and recommend process improvements to enhance the overall customer experience - Collaborate with internal teams to address customer complaints and provide feedback for product improvements - Stay up-to-date on product knowledge and industry trends to provide accurate information to customers

Requirements: - Minimum of 3 years of experience in customer service or a related field - Confident and resourceful with strong problem-solving skills - Attention to detail and ability to innovate solutions to complex problems - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Proficient in using CRM software and other customer support tools - Bachelor's degree in a relevant field preferred

Benefits: - Free accommodation for remote work - Medical coverage - Visa sponsorship

Working Environment: At Cardinal Health, we value data-driven decisions and strive to leverage data to inform our strategic initiatives. As a Customer Support Associate, you will have access to the latest tools and technology to help you excel in your role.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: Cardinal Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.