Live Chat Officer - Remote Work

Job Description:

Tractor Supply is seeking a motivated Live Chat Officer to join our team for a remote part-time position based in Dubai, UAE. As an Associate Level Live Chat Officer, you will be responsible for providing exceptional customer service through our online chat platform. This role requires a minimum of 3 years of experience in customer service or a related field.

Responsibilities: - Engage with customers in real-time through our live chat platform to assist with inquiries, provide product information, and resolve issues - Utilize strong negotiation skills to effectively address customer concerns and find suitable solutions - Demonstrate excellent written communication skills to maintain a professional and helpful demeanor in all interactions - Collaborate with other team members to ensure a seamless customer experience across all channels - Maintain accurate records of customer interactions and feedback for further analysis and improvement

Requirements: - Hardworking and passionate individual who is dedicated to delivering top-notch customer service - Excellent negotiation skills to successfully handle customer inquiries and resolve issues - Strong written communication skills for effective online interactions with customers - Minimum of 3 years of experience in customer service or a related field - Ability to work independently and as part of a remote team - Proficiency in using online chat platforms and customer service software

Benefits: - Vision insurance - Visa sponsorship - Life insurance - Encouraging autonomy and independence in the working environment, with trust in employees to excel in their roles

Equal Opportunity Statement: Tractor Supply is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, or disability.

Deadline to apply: June 12, 2024

If you meet the requirements and are ready to take on this exciting opportunity as a Live Chat Officer with Tractor Supply, we encourage you to apply now. Join our team and be part of a company that values hard work, passion, and exceptional customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.