Remote Account Support Specialist

Job Description: Ashland is seeking a Remote Account Support Specialist to join our team in Abu Dhabi. This part-time position is ideal for someone who is resilient, reliable, and has a passion for providing excellent customer support. As an Associate-level role, this position requires a minimum of 3 years of relevant experience.

Responsibilities: - Provide remote support to customers regarding account inquiries, issues, and troubleshooting - Collaborate with internal teams to address customer needs and ensure a seamless experience - Maintain accurate records of customer interactions and transactions - Develop and maintain relationships with key accounts to drive business growth - Assist in developing and implementing strategic account plans - Utilize emotional intelligence to effectively communicate with customers and address their needs - Perform strategic planning to identify opportunities for account growth and increased customer satisfaction

Requirements: - Minimum of 3 years of experience in a customer support or account management role - Strong emotional intelligence and ability to build meaningful relationships with customers - Excellent communication skills, both written and verbal - Proven ability to create and implement strategic account plans - Resilient attitude and ability to thrive in a fast-paced, changing environment - Reliable and detail-oriented with strong organizational skills - Bachelor's degree in business administration or related field preferred

Benefits: - Training & professional development opportunities to enhance your skills and advance your career - Dental insurance to help you maintain your oral health - Paid Time Off (PTO) to recharge and take time for yourself

Working Environment: At Ashland, you will flourish in a culture that embraces change and responds resiliently to challenges. Our team is dedicated to providing exceptional support to our customers and driving business growth through strategic account management.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: Ashland is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, or any other basis protected by law. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.