Call Center Assistant

Job Description:

Clorox is seeking a hardworking and passionate Call Center Assistant to join our team in Abu Dhabi. As an Entry Level position, no prior experience is required, making this the perfect opportunity for someone looking to kickstart their career in customer service.

Responsibilities: 1. Answer incoming calls in a professional and courteous manner. 2. Assist customers with inquiries, provide information, and resolve any issues they may have. 3. Make outbound calls to follow up with customers, conduct surveys, or gather feedback. 4. Input and update customer information in the database accurately. 5. Collaborate with other team members to ensure excellent customer service. 6. Adhere to scripts and guidelines provided by the company. 7. Handle escalated calls with patience and empathy. 8. Assist with any other administrative tasks as needed.

Requirements: 1. Must be hardworking and passionate about providing exceptional customer service. 2. Strong communication skills and a professional phone etiquette. 3. Ability to multitask and prioritize tasks effectively. 4. Excellent strategic planning and time management skills. 5. Comfortable working in a fast-paced environment. 6. Proficient in Microsoft Office applications. 7. High school diploma or equivalent required.

Benefits: At Clorox, we value our employees and offer a range of benefits including vision insurance, free food, and life insurance. Additionally, employees will have the opportunity to work in a stimulating environment that encourages bold thinking.

Equal Opportunity Statement: Clorox is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.

Don't miss out on this exciting opportunity to join a dynamic team at Clorox. Apply now before the deadline on May 11, 2024!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.