Chat Support Assistant

Job Description:

Deere is seeking a passionate and hardworking Chat Support Assistant to join our team in Dubai on a part-time basis. As an Associate Level employee with at least 4 years of experience, you will be responsible for providing excellent customer support through chat services. The ideal candidate will be adaptable, innovative, and have strong presentation skills.

Responsibilities: - Engage with customers through chat to provide support and assistance with their inquiries or concerns - Handle multiple chat sessions simultaneously while maintaining a high level of professionalism and accuracy - Identify and escalate any complex issues to the appropriate departments for resolution - Collaborate with the team to improve processes and customer experience - Stay up-to-date with product knowledge to effectively assist customers

Requirements: - Minimum of 4 years of experience in customer support or a similar role - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Strong organizational skills and attention to detail - Must be adaptable to changing environments and be able to handle high-pressure situations - Innovative mindset and strong presentation skills

Benefits: - Free accommodation - Joining bonus - Employee discounts

Working Environment: At Deere, we prioritize work-life balance and employee well-being. You will have the opportunity to work in a supportive and collaborative environment that encourages growth and development.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Deere is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.