Chat Support Officer - Work from home

Job description:

As a Chat Support Officer at Phillips 66, you will have the opportunity to work from the comfort of your own home in Dubai, AE. This part-time entry-level position requires no prior experience, making it perfect for those looking to gain valuable skills in the customer service industry.

Responsibilities: - Provide timely and accurate responses to customer inquiries via chat platforms - Assist customers with product information, account troubleshooting, and order processing - Identify and escalate priority issues to the appropriate team members - Maintain a positive and professional attitude while delivering exceptional customer service - Utilize strategic planning to improve the overall customer experience - Collaborate with team members to enhance communication and streamline processes

Requirements: - Resourceful and reliable with the ability to work independently - Excellent communication skills, both written and verbal - Strong analytical and problem-solving abilities - Proficiency in multitasking and prioritizing tasks - Ability to adapt to new technologies and software platforms - Experience with chat support or customer service is a plus, but not required

Benefits: - Relocation allowance for any potential future opportunities - Remote work flexibility to accommodate various schedules - Life insurance coverage for added peace of mind

Working environment: At Phillips 66, we believe in paving the way for diversity and inclusivity. We strive to create a culture of belonging where every employee feels valued and respected. Our chat support team plays a crucial role in maintaining this inclusive environment by providing top-notch customer service to individuals from all walks of life.

Deadline to apply: July 7, 2024

Equal opportunity statement: Phillips 66 is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.