Chat Support Representative

salary Salary :

AED5,508 - 6,794 monthly

icon building Company : Murphy USA
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in the UAE

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Chat Support Representative

Job Description:


We are seeking a dedicated and resilient Chat Support Representative to join our team at Murphy USA in Abu Dhabi, AE. As a Chat Support Representative, you will be responsible for providing exceptional customer service and support through our online chat platform. You will interact with customers in real-time, addressing their inquiries, resolving issues, and ensuring a positive experience.


Responsibilities: 1. Engage with customers via online chat to provide assistance and support. 2. Respond to customer inquiries promptly and accurately. 3. Resolve customer issues and complaints in a professional and timely manner. 4. Use analysis skills to identify trends and patterns in customer interactions. 5. Utilize persuasion skills to upsell products and services to customers when appropriate. 6. Collaborate with other team members to ensure a seamless customer experience. 7. Maintain accurate records of customer interactions and transactions. 8. Stay up to date on product knowledge and company policies to provide accurate information to customers.


Requirements: 1. 4 years of experience in customer service or a related field. 2. Excellent communication skills, both written and verbal. 3. Strong analytical abilities to identify customer needs and resolve issues effectively. 4. Persuasion skills to promote products and services to customers. 5. Ability to work in a fast-paced environment and handle multiple chat conversations simultaneously. 6. Flexibility to work part-time hours, including weekends and evenings. 7. Associate Level seniority within the company. 8. Must be a dedicated team player with a positive attitude. 9. Resilience to handle challenging customer interactions with professionalism. 10. Visa sponsorship and life insurance benefits provided.


Benefits: - Travel opportunities - Visa sponsorship - Life insurance


Working Environment: At Murphy USA, we are a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work in a diverse and supportive environment where your contributions are valued and recognized.


Deadline to Apply: May 23, 2024


Equal Opportunity Statement: Murphy USA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Chat Support Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UAE

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in the UAE, connecting you to thousands of jobs fast! Find the best jobs in the UAE, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.