Chat Support Representative

Job Description: Regions Financial is seeking a part-time Chat Support Representative to join our team in Abu Dhabi, AE. As an Associate Level position, we are looking for a candidate with at least 4 years of experience in customer service or a related field. The ideal candidate will be driven, passionate, possess strong project management skills, and be able to effectively present information.

Responsibilities: - Respond to customer inquiries and issues through chat support platforms - Provide excellent customer service and support to ensure customer satisfaction - Resolve customer complaints and issues in a timely and professional manner - Collaborate with team members to improve customer support processes - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product and service information to provide accurate information to customers

Requirements: - 4 years of experience in customer service or a related field - Strong project management skills - Excellent presentation skills - Driven and passionate personality traits - Ability to work independently and as part of a team - Excellent communication and problem-solving skills

Benefits: - Profit sharing - Retirement plan - Gym membership - Empowered working environment that allows employees to take ownership and make impactful decisions

Equal Opportunity Statement: Regions Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.