Chat Support Representative - Work from home

Job Description: AutoNation, a leading automotive retailer, is seeking a Chat Support Representative to join our team on a part-time basis, working from home in Dubai, UAE. This entry-level position requires at least 1 year of experience and is ideal for reliable and hardworking individuals with excellent attention to detail and presentation skills.

Responsibilities: - Provide exceptional customer service through chat support to resolve inquiries and issues promptly and accurately - Utilize data and resources to provide appropriate responses and solutions to customers - Maintain a positive and professional attitude in all interactions with customers - Collaborate with team members and supervisors to deliver high-quality support and achieve performance targets - Continuously improve product knowledge and communication skills through training and professional development opportunities - Assist with other tasks and projects as needed to support the overall success of the team

Requirements: - At least 1 year of experience in a customer service or support role - Excellent written and verbal communication skills - Ability to work independently and collaborate effectively with a remote team - Proficient computer skills and familiarity with chat support platforms - Strong organizational and time management skills - High school diploma or equivalent required; additional education or certifications a plus - Must be reliable, hardworking, detail-oriented, and have a professional presentation

Benefits: - Comprehensive training and opportunities for professional development - Profit sharing program based on individual and team performance - Employee discounts on automotive products and services

Working Environment: At AutoNation, we leverage data to inform decisions and drive strategic initiatives, creating a dynamic and results-driven work environment where employees have the opportunity to contribute and grow.

Equal Opportunity Statement: AutoNation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.