Chat Support Representative - Work from home

Job Description:

NextEra Energy is seeking a Chat Support Representative to join our team on a part-time basis. This position offers the flexibility to work from home in Dubai, AE. As an Associate Level representative, you will be responsible for providing exceptional customer service through online chat support.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat support - Resolve customer issues in a timely and efficient manner - Utilize resources to find solutions to customer problems - Collaborate with other team members to ensure consistent and seamless customer service - Keep accurate records of customer interactions and transactions - Stay up-to-date on product and service information to provide accurate information to customers

Requirements: - 3 years of experience in customer service or a related field - Resourceful and motivated individual who excels in problem-solving - Strong time management skills to prioritize tasks effectively - Innovative mindset to adapt to changing customer needs - Excellent written communication skills - Must have a quiet workspace and reliable internet connection to work from home - High school diploma or equivalent required, college degree preferred

Benefits: - Free accommodation for remote work - Vision insurance coverage - Company-provided equipment for work - Opportunities for growth and professional development

Working Environment: At NextEra Energy, we cultivate a working environment that encourages curiosity and questioning to drive innovation and growth. We value diversity and inclusion and strive to create a supportive and dynamic workplace for all employees.

Deadline to Apply: Please submit your application by May 11, 2024.

Equal Opportunity Statement: NextEra Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workforce where all individuals are respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.