Job Description:
We are looking for a Remote Client Relations Assistant to join our team at Aramark in Dubai. The ideal candidate will be resourceful, motivated, and have strong time management and people management skills. As a Remote Client Relations Assistant, you will be responsible for maintaining positive relationships with clients, addressing their needs and concerns, and ensuring the highest level of customer satisfaction.
Responsibilities: - Communicate with clients via phone, email, and video conferencing to address their inquiries and concerns - Collaborate with internal teams to ensure the timely and accurate delivery of products and services to clients - Maintain client records and update client information in the database - Provide support to clients with product information, troubleshooting, and issue resolution - Assist with client onboarding and training as needed - Monitor client satisfaction and identify opportunities for improvement
Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 4 years of experience in client relations or customer service - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Resourceful, motivated, with excellent time management and people management skills
Benefits: - Relocation allowance - Disability insurance - Retirement plan
Working Environment: At Aramark, we prioritize quality in all aspects of our work, products, and services. We value diversity and inclusivity in our team and strive to create a supportive and collaborative work environment.
Deadline to Apply: June 29, 2024
Equal Opportunity Statement: Aramark is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected category. We are committed to creating an inclusive workplace where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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