Client Relations Manager

Job Description:

PBF Energy is currently seeking a Client Relations Manager to join our team in Abu Dhabi, UAE. The ideal candidate will have at least 6 years of experience in a client-facing role and possess excellent interpersonal skills. As a Client Relations Manager, you will be responsible for maintaining and growing relationships with our clients to ensure their satisfaction and loyalty.

Responsibilities: 1. Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner. 2. Develop and implement client retention strategies to ensure long-term partnerships. 3. Conduct regular meetings with clients to review performance, address any issues, and identify opportunities for growth. 4. Collaborate with internal teams to deliver exceptional service to clients, meeting or exceeding their expectations. 5. Monitor client feedback and satisfaction levels to proactively address any issues and improve overall client experience. 6. Prepare and present reports on client performance and satisfaction to senior management.

Requirements: 1. Bachelor's degree in Business Administration or a related field. 2. Proven experience in a client relations or account management role, preferably in the energy industry. 3. Excellent communication and negotiation skills. 4. Strong analytical skills with attention to detail. 5. Ability to work independently and adapt to changing client needs. 6. Critical thinking and problem-solving abilities. 7. Proficiency in MS Office and CRM software. 8. Fluency in English and Arabic is preferred.

Personality Traits: 1. Adaptable - able to thrive in a fast-paced and ever-changing environment. 2. Independent - self-motivated and able to work autonomously.

Soft Skills: 1. Critical thinking - able to analyze complex situations and make sound decisions. 2. Attention to detail - meticulous in ensuring accuracy and thoroughness.

Benefits: - Employee discounts on company products - Paid Time Off (PTO) - Paid overtime opportunities

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. Work with a diverse team of professionals dedicated to excellence in the energy industry.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: PBF Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce that reflects the communities we serve.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.