Client Service Associate

Job Description:

JetBlue Airways is seeking a dedicated and confident Client Service Associate to join our team in Dubai. As a Client Service Associate, you will be responsible for providing exceptional customer service to clients, ensuring their needs are met and issues are resolved promptly. This part-time position is at the Associate level and requires a minimum of 4 years of experience in a customer service or client-facing role.

Responsibilities: 1. Communicate effectively with clients to address their inquiries, concerns, and requests. 2. Manage client accounts, ensuring all information is accurate and up-to-date. 3. Coordinate with internal teams to ensure timely and satisfactory resolution of client issues. 4. Maintain a high level of professionalism and represent JetBlue Airways in a positive manner at all times. 5. Assist in the development and implementation of client service strategies to improve overall customer satisfaction.

Requirements: 1. Minimum of 4 years of experience in a customer service or client-facing role. 2. Strong people management and project management skills. 3. Excellent communication and interpersonal abilities. 4. Ability to work in a fast-paced and dynamic environment. 5. Bachelor's degree in Business Administration or a related field preferred. 6. Strong organizational skills and attention to detail. 7. Ability to work flexible hours, including weekends and holidays.

Personality Traits: - Dedicated - Confident

Soft Skills: - People management - Project management

Benefits: - Employee discounts - Travel & spending expenses - Training & professional development

Working Environment: Our team at JetBlue Airways thrives in an energetic and rapidly evolving work setting. We encourage collaboration, innovation, and a strong commitment to delivering exceptional service to our clients.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: JetBlue Airways is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.