Client Service Manager

Job Description:

Centene is looking for a part-time Client Service Manager to join our team in Abu Dhabi, AE. As a Client Service Manager, you will be responsible for managing client accounts, ensuring high levels of customer satisfaction, and maximizing client retention and growth. You will serve as the main point of contact for clients, addressing their needs and concerns in a timely and professional manner.

Responsibilities: 1. Build and maintain strong relationships with clients through regular communication and meetings. 2. Develop a deep understanding of each client's business objectives and challenges. 3. Collaborate with internal teams to develop tailored solutions to meet clients' needs. 4. Monitor and analyze key performance metrics and provide regular reports to clients. 5. Identify opportunities for upselling and cross-selling additional services to clients. 6. Ensure timely delivery of services and resolution of client issues. 7. Stay up-to-date on industry trends and best practices to provide clients with informed recommendations. 8. Assist in onboarding new clients and providing training on our products and services.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Minimum of 5 years of experience in client services or account management. 3. Strong communication and interpersonal skills. 4. Ability to work independently and adapt to changing circumstances. 5. Experience in people management and customer relationship management. 6. Proficiency in Microsoft Office and CRM software. 7. Willingness to travel occasionally for client meetings and conferences.

Personality Traits: - Independent - Adaptable

Soft Skills: - Communication - People management

Benefits: - Travel & spending expenses - Disability insurance - Vision insurance

Working Environment: At Centene, you will work in an environment where technology is harnessed to drive innovation and efficiency. You will have the opportunity to collaborate with a diverse team of professionals who are passionate about delivering exceptional service to our clients.

Deadline to apply: May 15, 2024

Equal Opportunity Statement: Centene is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.