Client Service Manager - Work from home

Job Description:

Seaboard is currently seeking a Client Service Manager to work remotely from home in Dubai. As a mid-to-senior level professional with at least 7 years of experience in client services, the successful candidate will be responsible for managing a portfolio of clients and ensuring their satisfaction with our services.

Responsibilities: - Develop and maintain strong relationships with clients by providing exceptional service and support - Serve as the main point of contact for client inquiries, issues, and requests - Collaborate with internal teams to address client needs and deliver solutions - Monitor client accounts and proactively identify opportunities for growth and improvement - Ensure timely and accurate delivery of services to meet client expectations - Analyze client feedback and use it to improve processes and procedures - Develop and implement client service strategies to drive retention and loyalty

Requirements: - Bachelor's degree in business, marketing, or a related field - 7+ years of experience in client services or account management - Strong communication and interpersonal skills - Ability to build and maintain relationships with clients of all levels - Dedicated and resilient personality traits - Emotional intelligence and strong decision-making skills - Proficiency in Microsoft Office and CRM software - Ability to prioritize and manage multiple tasks effectively - Experience working remotely and managing virtual client relationships

Benefits: - Relocation allowance for eligible candidates - Training and professional development opportunities - Retirement plan options for long-term financial security

Working Environment: At Seaboard, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive environment where all team members can thrive and succeed.

Deadline to Apply: April 17, 2024

Equal Opportunity Statement: Seaboard is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law. We value diversity and welcome candidates of all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.