Remote Client Service Specialist

Job Description:

American Family Insurance Group is seeking a Remote Client Service Specialist to join our team in Abu Dhabi, AE. This part-time entry-level position requires at least 1 year of experience and is suitable for individuals who are adaptable, dedicated, have strong research skills, and possess exceptional attention to detail.

Responsibilities: - Provide exceptional customer service to clients through various communication channels such as phone, email, and chat - Assist clients with inquiries, policy changes, claims, and other insurance-related matters - Research and resolve client issues in a timely and efficient manner - Maintain accurate and up-to-date client records in the company database - Collaborate with other team members to ensure a seamless customer experience - Stay updated on industry trends and changes to insurance policies and regulations - Work with clients to identify their insurance needs and recommend appropriate coverage options - Assist with administrative tasks as needed

Requirements: - High school diploma or equivalent - 1 year of experience in customer service or a related field - Strong communication skills, both written and verbal - Excellent organizational skills and attention to detail - Proficiency in Microsoft Office applications - Ability to multitask and work well under pressure - Insurance industry knowledge is a plus - Must have a reliable internet connection and a quiet workspace for remote work

Benefits: - Relocation allowance for eligible candidates - Employee discounts on insurance products and services - Profit sharing opportunities - Opportunities for professional development and advancement within the company

Working Environment: At American Family Insurance Group, we pride ourselves on our dedication to exceeding customer expectations and delivering delight. Our team is committed to providing the best possible service to our clients and creating a positive and supportive work environment for all employees.

Equal Opportunity Statement: American Family Insurance Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce and welcome applications from all qualified individuals.

Deadline to apply: 2024-06-07

If you meet the requirements and are looking for a rewarding career in the insurance industry, we encourage you to apply for the Remote Client Service Specialist position with American Family Insurance Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.