Client Service Specialist

Discover Financial Services in Dubai is looking for a dedicated and reliable Client Service Specialist to join our team on a part-time basis. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in the financial services industry.

Responsibilities: 1. Provide exceptional customer service to clients through various channels such as phone, email, and in-person interactions. 2. Resolve client inquiries and issues in a timely and efficient manner, ensuring customer satisfaction. 3. Assist clients with account inquiries, transactions, and any other service-related requests. 4. Process client transactions accurately and efficiently. 5. Maintain client records and documentation in compliance with company policies and regulatory guidelines. 6. Identify opportunities to upsell products or services to clients based on their needs and preferences. 7. Collaborate with internal teams to escalate and resolve complex client issues.

Requirements: 1. Strong attention to detail and the ability to multitask in a fast-paced environment. 2. Innovative mindset with a passion for problem-solving and finding creative solutions. 3. Excellent communication skills and the ability to build rapport with clients. 4. Proficiency in Microsoft Office suite and ability to learn new software systems quickly. 5. Ability to work independently and as part of a team. 6. Must be able to work flexible hours, including evenings and weekends. 7. Must have a high school diploma or equivalent.

Benefits: 1. Life insurance coverage for employees. 2. Company transportation provided for employees. 3. Paid overtime opportunities for extra income.

Working environment: At Discover Financial Services, we value ongoing learning and development for personal and professional growth. We encourage a culture of continuous improvement and provide opportunities for employees to enhance their skills and advance their careers within the company.

Equal opportunity statement: Discover Financial Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 22, 2024

If you meet the requirements and are looking for a rewarding career in the financial services industry, don't miss this opportunity to join Discover Financial Services as a Client Service Specialist in Dubai. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.