Client Service Specialist - Work from home

Job Description:

We are looking for a dedicated Client Service Specialist to join our team at DTE Energy. This is a part-time position that offers the flexibility of working from home. As an Associate Level Specialist, you will be responsible for providing excellent customer service to our clients in Abu Dhabi, UAE.

Responsibilities: - Manage client inquiries and concerns through various communication channels, such as phone, email, and chat - Build strong relationships with clients and ensure their needs are met in a timely and efficient manner - Collaborate with other team members to resolve complex client issues - Stay up-to-date on industry trends and best practices to provide knowledgeable support to clients - Assist in developing and implementing client service strategies to enhance overall customer satisfaction - Maintain accurate records of client interactions and follow-up actions

Requirements: - Minimum of 2 years of experience in a customer service or client-facing role - Hardworking and passionate about providing exceptional service to clients - Strong adaptability skills to navigate different client personalities and situations - Ability to engage in strategic planning to address client needs effectively - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office and customer relationship management software

Benefits: - Company transportation provided - Life insurance coverage - Free accommodation during business trips or training sessions

Working Environment: At DTE Energy, we are dedicated to understanding and exceeding customer expectations. As a Client Service Specialist, you will play a crucial role in ensuring our clients receive top-notch service and support at all times.

Equal Opportunity Statement: DTE Energy is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability.

Deadline to Apply: Please submit your application by July 3, 2024, to be considered for this exciting opportunity to join our client service team. We look forward to reviewing your qualifications and welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.