Client Support Assistant

Job Description:

Time Warner is seeking a detail-oriented and hardworking Client Support Assistant to join our team in Abu Dhabi. As an Associate level position, the ideal candidate will have at least 4 years of experience in customer service or client support roles.

Responsibilities: - Provide exceptional customer service to clients through phone, email, and in-person interactions - Answer client inquiries and resolve issues in a timely and efficient manner - Maintain accurate records of client interactions and transactions - Assist with administrative tasks such as scheduling appointments and updating client profiles - Collaborate with team members to ensure client needs are met and exceeded - Utilize time management skills to prioritize tasks and meet deadlines - Leverage persuasion skills to upsell products or services to clients when appropriate - Utilize data to inform decisions and drive strategic initiatives

Requirements: - 4 years of experience in customer service or client support roles - Hardworking and resourceful personality traits - Strong time management skills - Persuasion skills to effectively communicate with clients - Ability to work independently and as part of a team - Excellent communication and problem-solving skills - Proficiency in Microsoft Office Suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Remote work flexibility - Opportunities for travel - Gym membership

Working Environment: At Time Warner, we leverage data to inform decisions and drive strategic initiatives. Our team works together to provide the best possible service to our clients while maintaining a collaborative and supportive work environment.

Deadline to Apply: May 2, 2024

Equal Opportunity Statement: Time Warner is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We are committed to diversity and inclusion in all aspects of our organization.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.