Client Support Assistant

Job Description:

We are looking for a confident and adaptable Client Support Assistant to join our team at ADP in Abu Dhabi. As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, assisting them with any questions or concerns they may have.

Responsibilities: - Serve as the primary point of contact for clients, answering phone calls and emails in a timely and professional manner - Assist clients with any technical issues they may be experiencing and escalate to the appropriate teams as needed - Maintain accurate records of client interactions and provide updates to the client as necessary - Collaborate with other departments to ensure a seamless client experience - Identify opportunities for process improvements and make recommendations to management - Closely monitor client satisfaction and proactively address any issues that may arise

Requirements: - Minimum of 2 years of experience in a customer service or client support role - Strong leadership abilities and emotional intelligence - Excellent communication skills, both written and verbal - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in Microsoft Office applications - Bachelor's degree in business administration or related field preferred

Benefits: - Vision insurance - Retirement plan - Medical coverage

Working Environment: At ADP, we encourage curiosity and questioning to fuel innovation and growth. We provide a supportive and collaborative work environment where employees are empowered to succeed.

Equal Opportunity Statement: ADP is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.