Client Support Assistant

Job Description:

SpartanNash is seeking a dedicated and motivated Client Support Assistant to join our team in Dubai, AE. As a Client Support Assistant, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and issues are resolved in a timely manner. This part-time position is perfect for someone who thrives in a fast-paced environment and is looking to grow their career in client support.

Responsibilities: 1. Serve as the main point of contact for clients, responding to inquiries and resolving issues promptly and professionally. 2. Maintain accurate client records and documentation to ensure smooth communication and efficient problem-solving. 3. Assist in the coordination of client meetings and events, including scheduling, logistics, and follow-up tasks. 4. Collaborate with internal teams to address client needs and provide solutions that meet their expectations. 5. Conduct regular check-ins with clients to gather feedback, identify opportunities for improvement, and build strong relationships. 6. Support the sales team by providing data and insights on client preferences, market trends, and competitive analysis. 7. Assist with ad-hoc projects and tasks as assigned by management to help drive client satisfaction and business growth.

Requirements: 1. Bachelor's degree or equivalent experience in a related field. 2. Minimum of 4 years of experience in client support or a similar role. 3. Excellent communication and interpersonal skills. 4. Strong planning and organizational skills with great attention to detail. 5. Ability to work independently and as part of a team in a dynamic environment. 6. Proficiency in Microsoft Office Suite and CRM software. 7. Ability to multitask and prioritize workload effectively.

Benefits: 1. Training & professional development opportunities to enhance your skills and advance your career. 2. Profit sharing program to reward your contributions to the company's success. 3. Remote work flexibility to promote work-life balance and accommodate your personal needs.

Working Environment: At SpartanNash, you will flourish in a culture that embraces change and responds resiliently to challenges. We value diversity, innovation, and teamwork, and we are committed to creating an inclusive and supportive work environment for all employees.

Deadline to Apply: June 21, 2024

Equal Opportunity Statement: SpartanNash is an equal opportunity employer and considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to promoting diversity and inclusion in our workplace and encourage individuals from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.