Client Support Assistant

Job Description:

Dubai Healthcare City is currently seeking a dedicated and energetic Client Support Assistant to join our team on a part-time basis. The Client Support Assistant will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.

Responsibilities: - Assist clients with inquiries, feedback, and issue resolution through various communication channels - Maintain accurate records of client interactions and transactions - Coordinate with internal departments to ensure client needs are addressed efficiently - Provide administrative support to the Client Support team as needed - Contribute to the development and improvement of client support processes and procedures - Attend training sessions and workshops to enhance knowledge and skills in client support

Requirements: - Minimum of 2 years of experience in a customer service or client support role - Strong attention to detail and ability to multitask effectively - Excellent communication and interpersonal skills - Ability to work independently and in a team environment - Energetic and proactive approach to problem-solving - High level of cooperation and collaboration with colleagues - Proficiency in Microsoft Office Suite and CRM software - Ability to adapt to changing priorities and work efficiently under pressure

Benefits: - Paid Time Off (PTO) - Free food - Gym membership - Recognize and reward based on performance and merit

Equal Opportunity Statement: Dubai Healthcare City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 13, 2024

If you possess the necessary qualifications and skills to excel in this role, we encourage you to apply and join our dynamic team at Dubai Healthcare City.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.