Client Support Assistant

Job Description:

NRG Energy is seeking a motivated and dynamic Client Support Assistant to join our team in Dubai. As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, assisting with inquiries, resolving issues, and ensuring overall client satisfaction. This is a part-time entry-level position ideal for individuals looking to kickstart their career in the energy industry.

Responsibilities: - Respond to client inquiries via phone, email, and in-person in a timely and professional manner - Assist clients with account management, billing inquiries, and service requests - Collaborate with internal teams to resolve client issues and escalate complex cases as needed - Maintain accurate records of client interactions and transactions in the database - Monitor client accounts and identify opportunities to upsell products or services - Assist with administrative tasks such as filing, data entry, and organizing client documents - Participate in training programs to enhance knowledge of NRG Energy's products and services

Requirements: - No prior experience required, but a willingness to learn and grow in a fast-paced environment - Driven and confident personality with a strong customer service orientation - Excellent communication and interpersonal skills - Ability to work collaboratively with a diverse team and contribute to a positive work environment - Strong cooperation and strategic planning skills - Must be detail-oriented, organized, and able to prioritize tasks effectively

Benefits: - Training & professional development opportunities to enhance your skills and knowledge - Gym membership to promote work-life balance and employee well-being - Free food provided during working hours to keep you energized

Working Environment: At NRG Energy, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. We believe in creating a workplace where every individual feels welcome and can thrive in their career.

Equal Opportunity Statement: NRG Energy is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Deadline to Apply: The deadline to apply for the Client Support Assistant position at NRG Energy in Dubai is July 14, 2024. Don't miss out on this exciting opportunity to join a leading energy company and kickstart your career! Apply now.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.