Client Support Associate

Job Description:

We are seeking a reliable and driven Client Support Associate to join our team at Celanese in Abu Dhabi. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role. The successful candidate will possess excellent adaptability and decision-making skills to thrive in our fast-paced environment.

Responsibilities: 1. Provide exceptional customer service to clients through various channels including phone, email, and in person. 2. Assist clients with inquiries, issues, and requests in a timely and professional manner. 3. Maintain accurate records of client interactions and transactions in the CRM system. 4. Collaborate with internal teams to ensure client needs are met and issues are resolved efficiently. 5. Identify opportunities to upsell products and services to clients based on their needs. 6. Stay up-to-date on industry trends and best practices to provide informed support to clients. 7. Participate in training and development programs to continuously improve skills and knowledge.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Proven experience in customer service or client support roles. 3. Strong communication and interpersonal skills. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Proficiency in Microsoft Office suite and CRM software. 6. Adaptability to changing priorities and responsibilities. 7. Decision-making skills to resolve client issues effectively.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Life insurance coverage. 3. Dental insurance benefits. 4. Opportunities for professional development and growth within the company.

Working Environment: At Celanese, we embrace change and respond resiliently in our dynamic industry. Our team members are encouraged to innovate, collaborate, and continuously improve to drive success for our clients and the company.

Deadline to apply: 2024-07-12

Equal Opportunity Statement: Celanese is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, national origin, disability, or any other protected status under applicable laws. We are committed to creating a diverse and inclusive workplace where all employees can thrive and contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.