Client Support Manager

Job Description:

Fluor is seeking a dynamic and experienced Client Support Manager to join our team in Dubai. As a Client Support Manager, you will be responsible for managing and maintaining strong relationships with key clients, ensuring their needs are met and issues are resolved in a timely and efficient manner. This role requires a high level of confidence and adaptability to handle various client demands and expectations.

Responsibilities: - Serve as the main point of contact for key clients, building and maintaining strong relationships - Understand the needs and requirements of clients, proactively addressing any issues that may arise - Coordinate with internal teams to ensure timely delivery of client projects and services - Provide regular updates and reports to clients on project progress and performance - Conduct research to identify new business opportunities and potential areas for growth - Implement effective time management strategies to prioritize tasks and meet deadlines - Collaborate with cross-functional teams to enhance the overall client experience - Attend client meetings, presentations, and other events as required - Participate in professional development activities to enhance skills and knowledge in the field

Requirements: - Bachelor's degree in business, marketing, or related field - Minimum of 8 years of experience in client support or account management - Excellent communication and interpersonal skills - Strong time management and organizational abilities - Proven research skills to identify business opportunities - Confidence and adaptability to handle challenging situations - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software

Benefits: - Company transportation - Training & professional development opportunities - Gym membership

Working Environment: At Fluor, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every employee feels valued and respected. Our team is committed to promoting a supportive and collaborative work environment where employees can thrive and grow professionally.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Fluor is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.