Client Support Manager - Work from home

Job Description:

Whole Foods Market is seeking a dedicated and passionate Client Support Manager to work from home in Dubai. As a Client Support Manager, you will be responsible for managing and maintaining relationships with our valued clients, ensuring their needs are met and issues are resolved in a timely and professional manner.

Responsibilities: 1. Serve as the main point of contact for clients, addressing their inquiries and concerns promptly and effectively. 2. Maintain a strong understanding of our products and services to provide accurate information to clients. 3. Develop and maintain strong relationships with clients to foster long-term partnerships. 4. Collaborate with internal teams to ensure client needs are met and priorities are aligned. 5. Identify opportunities for growth and upselling to existing clients. 6. Provide regular reports and updates on client accounts to management. 7. Strive for continuous improvement in client satisfaction and retention.

Requirements: 1. 5 years of experience in client support or account management. 2. Strong communication and interpersonal skills. 3. Innovative problem-solving abilities. 4. Ability to work independently and manage priorities effectively. 5. Proficiency in remote communication tools and technology. 6. Bachelor's degree in a relevant field preferred.

Personality Traits: 1. Dedication to providing exceptional service to clients. 2. Passion for building strong client relationships.

Soft Skills: 1. Innovation in finding solutions to client issues. 2. Excellent communication skills to interact effectively with clients.

Benefits: 1. Gym membership. 2. Travel opportunities. 3. Profit sharing.

Working Environment: At Whole Foods Market, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to providing the best possible service to our clients and supporting each other in achieving our goals.

Equal Opportunity Statement: Whole Foods Market is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.