Remote Client Support Officer

Job Description:

UGI is seeking a part-time Remote Client Support Officer to join our team in Abu Dhabi, UAE. As an Associate Level position, the ideal candidate should have at least 4 years of experience in client support roles. The successful candidate will be responsible for providing remote support to clients, maintaining relationships with existing clients, and assisting with client onboarding processes.

Responsibilities: 1. Provide remote support to clients via phone, email, and online chat. 2. Address client inquiries and resolve issues in a timely and professional manner. 3. Maintain accurate client records and update client information as needed. 4. Assist in the onboarding process for new clients, providing guidance and support. 5. Collaborate with internal teams to ensure client satisfaction and resolve any client concerns. 6. Proactively identify opportunities to upsell or cross-sell additional products or services to clients.

Requirements: 1. Energetic and dedicated personality traits. 2. Strong persuasion skills and attention to detail. 3. Previous experience in a client support role, with at least 4 years of experience. 4. Excellent communication skills, both written and verbal. 5. Ability to work independently and prioritize tasks effectively. 6. Proficiency in Microsoft Office and CRM software. 7. Bachelor's degree in Business Administration or related field preferred.

Benefits: - Dental insurance - Retirement plan - Profit sharing

Working Environment: At UGI, we leverage data to inform decisions and drive strategic initiatives. Our team values collaboration, innovation, and a customer-centric approach to client support.

Deadline to Apply: April 26, 2024

Equal Opportunity Statement: UGI is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.