Client Support Officer

Job Description:

Simon Property Group is seeking a dedicated and passionate Client Support Officer to join our team in Dubai on a part-time basis. As an Associate Level position, the ideal candidate should possess at least 3 years of relevant work experience in customer service or client support roles.

Responsibilities: - Provide exceptional customer support to clients through various communication channels, including phone, email, and in-person interactions - Assist clients with inquiries, issue resolution, and product/service information - Maintain accurate client records and ensure all information is up-to-date - Collaborate with internal teams to address client needs and provide timely solutions - Conduct client follow-ups to ensure satisfaction and address any additional concerns - Assist with administrative tasks as needed to support the client support team - Coordinate with other departments to ensure a seamless client experience

Requirements: - Hardworking and passionate individual with excellent communication skills - Demonstrated ability to work well in a team and cooperate with others - Strong organizational and planning skills to prioritize tasks effectively - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in a related field is preferred but not required - Fluent in English, additional languages are a plus

Benefits: - Free food provided during working hours - Paid Time Off (PTO) for part-time employees - Free accommodation for select employees - Opportunity for growth and advancement within the company

Working Environment: At Simon Property Group, we value innovation and progress. Our working environment encourages calculated risk-taking to drive creativity and excellence in everything we do. We believe in fostering a culture of collaboration and continuous learning to achieve our goals.

Deadline to Apply: Please submit your application by May 15, 2024, to be considered for the Client Support Officer position.

Equal Opportunity Statement: Simon Property Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome individuals of all backgrounds and experiences to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.