Remote Client Support Representative

As a Remote Client Support Representative at Dow Chemical, you will be responsible for providing exceptional customer service to clients located in Dubai and the surrounding areas. Your main role will be to assist clients with any questions or issues they may have regarding Dow Chemical products and services.

Responsibilities: - Responding to client inquiries via phone, email, and chat in a timely and professional manner - Providing technical support and troubleshooting assistance to clients - Collaborating with internal teams to ensure client needs are met - Documenting all client interactions and feedback in the company's CRM system - Identifying opportunities to upsell or cross-sell additional products and services to clients - Participating in regular training sessions to stay up-to-date on Dow Chemical's products and services

Requirements: - 1 year of experience in a customer service or support role - Hardworking and adaptable personality traits - Strong people management and adaptability soft skills - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Fluency in English, Arabic language proficiency is a plus

Benefits: - Relocation allowance for remote work setup - Dental insurance for part-time employees - Paid sick leave for eligible employees

Working Environment: At Dow Chemical, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and a drive to continuously improve our products and services. As a Remote Client Support Representative, you will have the opportunity to work with a diverse team of professionals who are dedicated to providing the best possible support to our clients.

Equal Opportunity Statement: Dow Chemical is an equal opportunity employer and is committed to providing a workplace that is free of discrimination and harassment. We encourage applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: 2024-06-12

Join the Dow Chemical team and help support our clients in Dubai with your exceptional customer service skills! Apply now to make a difference in the chemical industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.