Client Support Representative - Work from home

salary Salary :

AED4,590 - 7,161 monthly

icon building Company : Citigroup
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Client Support Representative - Work from home

Job Description:

Citigroup is currently seeking a Client Support Representative to join our team on a part-time basis, working from home in Dubai, Dubai, AE. This is an Associate Level position, requiring a minimum of 3 years of experience in customer service or a related field.

Responsibilities: - Provide exceptional customer support to clients via phone, email, and chat - Address and resolve client inquiries, complaints, and issues in a timely and professional manner - Educate clients on products and services offered by Citigroup - Process client transactions accurately and efficiently - Collaborate with internal teams to ensure client satisfaction and retention - Maintain detailed records of client interactions and transactions - Stay up-to-date on industry trends and changes to better assist clients - Meet and exceed performance goals and metrics

Requirements: - Resilient and motivated personality traits - Excellent communication skills, both written and verbal - Strong research and critical thinking skills - Proven ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office suite and customer relationship management software - High school diploma or equivalent required; Bachelor's degree preferred

Benefits: - Travel and spending expenses covered - Parental leave available - Life insurance provided - Health and wellness initiatives to prioritize employee well-being

Deadline to apply: July 13, 2024

Equal Opportunity Statement: Citigroup is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Support Representative - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UAE

This job is no longer accepting applications.

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