Client Support Specialist

Job Description:

Kinder Morgan, a leading energy infrastructure company, is seeking a Client Support Specialist to join our team in Dubai, AE on a part-time basis. As an Associate Level position, we are looking for candidates with at least 3 years of experience in a similar role. The ideal candidate will be motivated, dedicated, and possess excellent time management and critical thinking skills.

Responsibilities: - Act as the main point of contact for clients, addressing their queries and concerns in a timely and professional manner - Provide support to clients through various channels such as phone, email, and online chat - Assist in troubleshooting technical issues and follow up to ensure resolution - Maintain accurate and detailed records of client interactions and transactions - Collaborate with internal teams to provide seamless support to clients - Identify opportunities to improve client satisfaction and retention - Stay up to date with product information, promotions, and company policies

Requirements: - Bachelor's degree in a related field preferred - 3+ years of experience in customer support or a similar role - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Proficient in Microsoft Office and CRM software - Ability to multitask and prioritize in a fast-paced environment

Benefits: - Travel opportunities - Company transportation - Visa sponsorship

Working Environment: At Kinder Morgan, we value ongoing learning and development for personal and professional growth. Our working environment encourages collaboration, innovation, and continuous improvement. Employees are provided with opportunities to enhance their skills and advance their careers.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Kinder Morgan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.