Contact Center Representative - Work from home

Job Description:

DTE Energy is seeking a talented Contact Center Representative to join our team in Abu Dhabi, AE on a part-time basis. In this role, you will have the opportunity to work from the comfort of your own home, providing excellent customer service to our clients. This is an entry-level position, perfect for individuals who are motivated, resourceful, and eager to learn.

Responsibilities: - Answer incoming calls from customers and assist with inquiries, issues, and concerns - Provide accurate information about products and services - Resolve customer complaints in a professional and timely manner - Keep detailed records of customer interactions and transactions - Collaborate with team members to improve overall customer satisfaction - Meet and exceed performance targets and goals

Requirements: - High school diploma or equivalent - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Reliable internet connection and a quiet workspace at home - Ability to work independently and as part of a team - No prior experience required

Benefits: - Relocation allowance for eligible employees - Travel opportunities for top performers - Disability insurance coverage - Opportunities for career advancement

Working Environment: At DTE Energy, we take pride in upholding the highest standards of ethical conduct and integrity. Our team is dedicated to creating a positive and inclusive work environment where employees can thrive and grow.

Deadline to Apply: Interested candidates should apply by June 29, 2024.

Equal Opportunity Statement: DTE Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.