Customer Care Assistant

Job Description:

Aetna is looking for a part-time Customer Care Assistant to join our team in Abu Dhabi, UAE. As an Associate Level customer care assistant, you will be responsible for providing exceptional customer service to our clients. Your main responsibilities will include:

- Handling incoming calls and emails from customers regarding inquiries, complaints, and feedback - Resolving customer issues in a timely and professional manner - Providing accurate information about our products and services - Collaborating with other departments to ensure customer satisfaction - Maintaining detailed records of customer interactions

Requirements: - Bachelor's degree in a related field - Minimum of 3 years of experience in customer service - Resilient and motivated personality traits - Strong problem-solving skills - Excellent communication skills - Creativity in finding solutions to customer problems

Benefits: - Medical coverage - Joining Bonus - Training & professional development opportunities

Working Environment: At Aetna, we focus on exceeding customer expectations and delivering delight. Our team is dedicated to providing the highest quality service to our customers.

Deadline to apply: May 15, 2024

Equal Opportunity Statement: Aetna is an equal opportunity employer. We value diversity and inclusivity in our workplace and strive to create a supportive and inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.