Remote Customer Care Assistant

Job Description:

CST Brands, a leading company in the retail industry, is looking for a Remote Customer Care Assistant to join our team in Dubai. As a part-time Associate Level position, the Remote Customer Care Assistant will be responsible for providing top-notch customer service to our clients from the comfort of their own home. We are looking for individuals who are resourceful, passionate, and possess excellent persuasion and presentation skills.

Responsibilities: - Handle inbound customer inquiries via phone, email, and chat - Assist customers with product information, orders, and returns - Resolve customer complaints in a professional and timely manner - Upsell products and services to increase sales revenue - Maintain customer records and update databases as needed - Collaborate with other team members to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies

Requirements: - At least 3 years of experience in customer service or a related field - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Resourceful and passionate about delivering exceptional customer service - Highly persuasive and able to deliver engaging presentations

Benefits: - Employee discounts on company products - Travel opportunities for training and conferences - Vision insurance for eligible employees - Align work with a greater purpose, contributing to a meaningful mission

Equal Opportunity Statement: CST Brands is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you meet the requirements and are ready to join a dynamic team dedicated to customer satisfaction, apply now to be considered for this exciting opportunity. The deadline to apply is July 7, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.