Remote Customer Care Associate

Job Description:

We are looking for a Remote Customer Care Associate to join our team at Colgate-Palmolive in Dubai. As a part-time Associate Level position, you will be responsible for providing exceptional customer service to our clients from the comfort of your own home.

Responsibilities: - Handle customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve customer issues with products or services - Maintain a high level of product knowledge to effectively assist customers - Process customer orders and returns accurately - Collaborate with other team members to ensure customer satisfaction - Meet and exceed customer service goals and targets - Maintain accurate records on customer interactions

Requirements: - At least 3 years of experience in a customer service role - Independent and energetic personality traits - Strong problem-solving skills - Excellent time management abilities - Strong communication skills - Ability to work independently and as part of a team - Proficiency in MS Office and CRM software - High school diploma or equivalent

Benefits: - Paid overtime opportunities - Life insurance coverage - Free food provided during shifts

Working Environment: At Colgate-Palmolive, we strive to cultivate a sense of ownership and responsibility at every level of the organization. Our remote team members are valued and supported to ensure their success in their roles.

Equal Opportunity Statement: Colgate-Palmolive is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace for all employees.

Deadline to Apply: May 15, 2024

Join our team as a Remote Customer Care Associate and help us deliver top-notch customer service to our valued clients in Dubai.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.