Customer Care Associate

Job Description:

Marathon Oil is seeking a reliable and dedicated Customer Care Associate to join our team in Abu Dhabi, UAE. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat - Assist customers with product information, orders, and issue resolution - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure the best possible customer experience - Identify and escalate priority issues to management as needed - Follow company policies and procedures to ensure customer satisfaction

Requirements: - 3 years of experience in a customer service role - Excellent communication skills - Strong problem-solving abilities - Leadership qualities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Company equipment provided - Parental leave - Joining Bonus

Working Environment: At Marathon Oil, we value autonomy and independence in our employees. We trust our team members to excel in their roles and provide a supportive and empowering work environment.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Marathon Oil is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We do not discriminate based on race, gender, religion, or any other factor.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.