AED4,957 - 6,977 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Prudential Financial is seeking a Customer Service Manager to work from home in Dubai. In this part-time role at the Associate Level, you will be responsible for providing exceptional customer service to clients and managing a team of customer service representatives.
Responsibilities: - Oversee and manage a team of customer service representatives to ensure excellent service delivery - Address customer inquiries and concerns in a timely and professional manner - Develop and implement strategies to improve customer satisfaction and retention - Monitor and analyze customer feedback to identify areas for improvement - Collaborate with other departments to streamline processes and ensure a seamless customer experience - Stay informed about industry trends and best practices in customer service
Requirements: - 5 years of experience in customer service or a related field - Confident and motivated personality traits - Strong communication and interpersonal skills - Excellent problem-solving abilities - Ability to work independently and as part of a team - Cooperate and planning soft skills - Proficiency in Microsoft Office suite - Bachelor's degree in Business Administration or a related field
Benefits: - Free accommodation - Life insurance - Retirement plan
Working Environment: At Prudential Financial, we flourish in a culture that embraces change and responds resiliently. We encourage our employees to take initiative and innovate in order to drive success for both the company and our clients.
Equal Opportunity Statement: Prudential Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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