Remote Customer Service Officer

Abu Dhabi Ship Building is looking for a passionate and motivated Remote Customer Service Officer to join our team in Abu Dhabi, UAE. As an Entry Level position, no prior experience is required, making this the perfect opportunity for individuals looking to start their career in customer service.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about products and services to customers - Resolve customer complaints and issues effectively and efficiently - Maintain customer records and update information as needed - Collaborate with other team members to ensure excellent customer service - Follow company policies and procedures to ensure customer satisfaction

Requirements: - Excellent communication skills, both verbal and written - Ability to think critically and problem solve effectively - Strong attention to detail and organizational skills - Ability to work independently and prioritize tasks - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent

Personality traits: - Passionate about providing exceptional customer service - Motivated to learn and grow in a fast-paced environment

Soft skills: - Critical thinking to analyze customer needs and provide solutions - Strong communication skills to interact effectively with customers and team members

Benefits: - Travel and spending expenses covered - Vision insurance - Relocation allowance for eligible candidates

Working environment: At Abu Dhabi Ship Building, we promote equality and fairness for all employees. We strive to create a supportive and inclusive work environment where everyone can thrive and succeed.

Deadline to apply: June 1, 2024

Equal opportunity statement: Abu Dhabi Ship Building is an equal opportunity employer and values diversity in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, nationality, age, religion, disability, or any other legally protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.