Customer Service Representative

Job description:

Guardian Life Insurance Company of America is seeking a motivated and dedicated Customer Service Representative to join our team in Abu Dhabi, AE. As a Customer Service Representative, you will be responsible for providing excellent customer service to policyholders, beneficiaries, and agents through various communication channels.

Responsibilities: - Responding to customer inquiries and resolving any issues or concerns in a timely and professional manner - Processing policy changes, updates, and claims according to company guidelines - Providing information about insurance products, services, and coverage options to customers - Maintaining accurate records of customer interactions and transactions - Collaborating with other departments to address customer needs and improve overall customer satisfaction - Participating in training and development programs to improve customer service skills and product knowledge

Requirements: - Minimum of 1 year of customer service experience - Excellent communication and interpersonal skills - Strong negotiation and cooperation skills - Ability to work in a fast-paced environment and adapt to changing priorities - Proficiency in Microsoft Office and other relevant software applications - High school diploma or equivalent required

Personality traits: motivated, dedicated

Soft skills: negotiation, cooperation

Benefits: - Paid sick leave - Life insurance - Profit sharing

Working environment: At Guardian Life Insurance Company of America, we foster an environment where technology is harnessed to drive innovation and efficiency. We provide our employees with the tools and resources they need to succeed in their roles and grow their careers.

Equal opportunity statement: Guardian Life Insurance Company of America is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, or any other protected status.

Deadline to apply: 2024-07-07

If you meet the requirements and are interested in this part-time Customer Service Representative position, we encourage you to apply before the deadline. We look forward to welcoming you to our team at Guardian Life Insurance Company of America.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.