Customer Service Specialist

Customer Service Specialist Job Description:

L-3 Communications is seeking a reliable and driven Customer Service Specialist to join our team in Abu Dhabi. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a customer service role. The successful candidate will possess strong problem-solving skills and demonstrate leadership abilities.

Responsibilities: - Handle customer inquiries and resolve issues in a professional and timely manner - Provide exceptional customer service through various channels, including phone, email, and in-person interactions - Collaborate with other departments to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies - Assist with customer feedback analysis and implementation of improvements - Uphold the highest standards of ethical conduct and integrity in all interactions

Requirements: - Minimum of 4 years of experience in customer service - Excellent communication and interpersonal skills - Strong problem-solving abilities - Leadership qualities - Ability to work effectively in a fast-paced environment - Proficiency in Microsoft Office Suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Relocation allowance - Company transportation - Parental leave

Equal Opportunity Statement: L-3 Communications is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: July 13, 2024

If you meet the requirements and are passionate about providing excellent customer service, we encourage you to apply for this part-time Customer Service Specialist position at L-3 Communications in Abu Dhabi. Join us in upholding the highest standards of ethical conduct and integrity in all that we do.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.