AED5,325 - 7,528 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
We are seeking a highly motivated and resourceful Customer Service Specialist to join our team at Paccar. This is a part-time position that allows you to work from the comfort of your own home in Dubai, UAE. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.
Responsibilities: 1. Answering customer inquiries via phone, email, and chat in a professional and courteous manner. 2. Resolving customer complaints and issues in a prompt and satisfactory manner. 3. Processing orders and managing customer accounts accurately. 4. Providing product information and assistance to customers as needed. 5. Collaborating with other departments to ensure customer satisfaction. 6. Keeping accurate records of customer interactions and transactions. 7. Continuously seeking ways to improve the customer service experience.
Requirements: 1. At least 3 years of experience in customer service or a related field. 2. Strong communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Hardworking attitude and a strong work ethic. 5. Innovative thinking and problem-solving skills. 6. Emotional intelligence and the ability to empathize with customers. 7. Proficiency in Microsoft Office and CRM software.
Personality and Soft Skills: - Resourceful - Hardworking - Innovative - Emotional intelligence
Benefits: - Employee discounts - Visa sponsorship - Dental insurance
Working Environment: At Paccar, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where our employees can thrive and grow.
Deadline to Apply: July 3, 2024
Equal Opportunity Statement: Paccar is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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