Customer Success Manager - Work from home

Job Description:

Seaboard is currently seeking a Customer Success Manager to join our team on a part-time, work from home basis in Abu Dhabi, UAE. The ideal candidate will have a minimum of 7 years of experience in a similar role, with a proven track record of driving customer success and satisfaction.

Responsibilities: - Develop and maintain strong relationships with customers to ensure their success with our products and services - Act as the primary point of contact for customers, ensuring timely responses to inquiries and providing solutions to any issues that may arise - Collaborate with cross-functional teams to improve customer experience and drive customer retention - Analyze customer data to identify trends and opportunities for improvement - Develop and implement customer success strategies to meet and exceed customer expectations - Drive initiatives to increase customer loyalty and advocacy

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in customer success or account management - Excellent communication and interpersonal skills - Strong project management skills with attention to detail - Ability to work independently and manage multiple responsibilities simultaneously - Driven and passionate about delivering exceptional customer service

Personality Traits: Driven, passionate Soft Skills: Project management, attention to detail

Benefits: - Paid sick leave - Vision insurance - Free accommodation

Working Environment: At Seaboard, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration to achieve our goals and deliver exceptional service to our customers.

Deadline to apply: July 14, 2024

Equal Opportunity Statement: Seaboard is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We welcome diversity and encourage qualified individuals of all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.