Customer Success Officer

Job Description:

Symantec is seeking a part-time Customer Success Officer to join our team in Abu Dhabi, AE. As an Entry Level position with no specific experience required, we are looking for motivated and independent individuals who possess strong strategic planning and adaptability skills.

Responsibilities: - Manage a portfolio of customers, ensuring their needs are met and their expectations are exceeded - Develop and maintain strong relationships with customers, acting as their main point of contact within the company - Collaborate with internal teams to resolve customer issues and provide solutions to their problems - Identify opportunities for upselling and cross-selling products and services to existing customers - Monitor customer satisfaction levels and implement strategies to improve overall customer experience - Conduct regular check-ins with customers to gather feedback and address any concerns

Requirements: - Motivated and independent mindset - Strong strategic planning and adaptability skills - Excellent communication and interpersonal skills - Ability to prioritize and manage multiple tasks effectively - Must be a team player with a customer-centric approach

Benefits: - Training & professional development opportunities - Life insurance coverage - Disability insurance coverage

Working Environment: At Symantec, we value creativity and innovation. We strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs, constantly pushing boundaries and exploring new ideas.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: Symantec is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to promoting a work environment that respects and values individual differences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.