Remote Customer Success Representative

Emirates Aluminium is seeking a talented Remote Customer Success Representative to join our team in Dubai. As a part-time position with entry-level seniority, this role is perfect for individuals with at least 1 year of experience who are independent and confident with strong soft skills in creativity and innovation.

Responsibilities: - Provide exceptional customer service and build strong relationships with clients remotely - Act as the main point of contact for customer inquiries, issues, and feedback - Collaborate with internal teams to ensure customer needs are met and issues are resolved in a timely manner - Develop and implement creative strategies to enhance the customer experience and drive customer satisfaction - Track and analyze customer data to identify trends and opportunities for improvement - Contribute to the growth of the customer success team and overall company success

Requirements: - Bachelor's degree or equivalent experience - 1+ years of experience in customer service or related field - Excellent communication and interpersonal skills - Ability to work independently and take initiative - Strong problem-solving skills and attention to detail - Ability to think innovatively and creatively in a fast-paced environment

Benefits: - Training & professional development opportunities - Vision insurance coverage - Free accommodation in Dubai

Working environment: At Emirates Aluminium, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and strive to create a supportive and inclusive work environment.

Deadline to apply: May 6, 2024

Equal Opportunity Statement: Emirates Aluminium is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, gender, age, religion, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.