Remote Customer Success Specialist

Job Description:

Baxter International is seeking a Remote Customer Success Specialist to join our team in Abu Dhabi. As a part-time Associate Level employee, you will be responsible for ensuring the success and satisfaction of our customers. You will work remotely, providing exceptional service and support to our clients in a fast-paced and dynamic environment.

Responsibilities: 1. Build and maintain strong relationships with customers through regular communication and support. 2. Act as the main point of contact for customers, addressing any inquiries or concerns in a timely and professional manner. 3. Collaborate with internal teams to ensure customer needs are met and issues are resolved effectively. 4. Analyze customer data and feedback to identify opportunities for improvement and implement solutions. 5. Provide training and guidance to customers on the use of our products and services. 6. Monitor and track customer satisfaction and retention rates, taking proactive steps to address any issues.

Requirements: 1. Minimum of 3 years of experience in customer service or a related field. 2. Strong communication and interpersonal skills. 3. Driven and dedicated personality traits. 4. Creativity and project management skills. 5. Ability to work independently and as part of a team.

Benefits: 1. Travel opportunities for training and conferences. 2. Disability insurance coverage. 3. Free accommodation for work-related travel.

Working Environment: Join a team that leads the industry with cutting-edge ideas and solutions. Collaborate with talented professionals in a supportive and inclusive work environment.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Baxter International is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.