Customer Support Associate - Work from home

Job Description:

Macy's is seeking a part-time Customer Support Associate to work from home in Abu Dhabi, UAE. This is an entry-level position requiring 1 year of experience. The ideal candidate will be independent, passionate, have strong analytical skills, and be innovative.

Responsibilities: - Providing excellent customer service via phone, email, and chat - Responding to customer inquiries and resolving issues in a timely manner - Processing orders and returns - Troubleshooting technical issues with customers - Collaborating with other team members to ensure customer satisfaction - Maintaining accurate records of customer interactions

Requirements: - 1 year of customer service experience - Ability to work independently and efficiently from home - Passion for delivering exceptional customer service - Strong analytical skills and attention to detail - Excellent written and verbal communication skills - Proficient computer skills - High school diploma or equivalent

Benefits: - Relocation allowance - Disability insurance - Retirement plan

Working Environment: At Macy's, we support our employees in their personal and professional development. We strive to create a positive and inclusive working environment where all employees can thrive and grow in their careers.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Macy's is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.