Customer Support Representative

Job Description:

We are looking for a reliable and dedicated Customer Support Representative to join our team at Navient in Dubai. In this part-time entry-level role, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Answering customer inquiries via phone, email, and live chat - Resolving customer complaints in a professional and timely manner - Providing product information and assistance to customers - Processing orders and returns - Maintaining accurate customer records - Collaborating with internal teams to ensure customer satisfaction

Requirements: - 1 year of customer service experience - Strong communication and interpersonal skills - Critical thinking skills to solve customer issues effectively - Leadership skills to take charge of difficult customer situations - Ability to work in a fast-paced environment - Reliable and dedicated work ethic

Personality traits: reliable, dedicated Soft skills: critical thinking, leadership

Benefits: - Vision insurance - Retirement plan - Dental insurance

Working environment: At Navient, we believe in giving back to the community through corporate social responsibility initiatives. You will have the opportunity to be part of a company that values making a positive impact on society.

Deadline to apply: May 23, 2024

Equal Opportunity Statement: Navient is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.