Remote Customer Support Specialist

Job Description:

INTL FCStone is seeking a Remote Customer Support Specialist to join our dynamic team in Dubai. As a part-time Associate Level position, this role requires a minimum of 4 years of experience in customer support or a related field. We are looking for a passionate and hardworking individual with excellent leadership and communication skills.

Responsibilities: - Provide exceptional customer support via phone, email, and chat channels - Assist customers with product inquiries, technical issues, and account management - Troubleshoot and resolve customer concerns in a timely and efficient manner - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and industry trends

Requirements: - Minimum of 4 years of experience in customer support or a related field - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Strong attention to detail and organizational skills - Proficiency in Microsoft Office and customer support software - Availability to work part-time hours

Benefits: - Parental leave - Vision insurance - Travel & spending expenses

Working Environment: At INTL FCStone, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to providing the best possible experience for our customers while fostering a collaborative and supportive work environment.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: INTL FCStone is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.